Void Payments Workflow
Void Payments uses the standard workflow process that allows authorized users in your organization to post reissued checks, generate the edit and error listing, validate, approve, and post groups of payments to which the user is authorized and that meet a series of pre-defined criteria. The Validate Voided/Spoiled Payments and Approvals icons may switch locations in the workflow list depending on the option selected in the Validation and Approval Sequence field on the Payments tab on the Company Suite Settings page.
To access the Void Payments List page, go to Financial Management > Payment Processing > Void Payments. Select a Bank Account for the payment information you want to view.


The Create Reissued Check Register page allows authorized users to generate the payment register for the reissued voided items.
- Click the
Create Reissued Check Register workflow button.
- Select a Bank Account associated with the payments for which you want to create a check register.
- Select a voided payment in the list and click Submit.
- In the Reissue Payment Register pop-up window, update the Starting Check Number to use if needed.
- In Check Date, select or enter the date of the check. The default is the current system date.
- Click OK.


The Payment Batch List page allows authorized users to view a list of all existing payment batches.
- Click the
Payment Batches workflow button.
- Prior to posting reissued checks, these checks must go through the standard workflow processes of Create Reissued Check Register and be printed from the Payment Batches page first.
See Payment Batch List for more information on using the Payment Batches page.
Optionally, you can also access the list of payment batches by going to Financial Management > Payment Processing > Payment Batches.


The Post Reissued Checks page allows you to post payments that have been validated. Prior to posting reissued checks, these checks must go through the standard workflow processes of Create Reissued Check Register and be printed from the Payment Batches page first.
- Click the
Post Reissued Checks workflow button.
- Select a Bank Account associated with the payments for which you want to post a validated payment.
- Click Submit. A message displays at the bottom of the page listing the reissued checks that have been posted. The Reissue Check Register report is generated and sent to myReports.


The Validate Voided/Spoiled Payments page allows authorized users to select the void transactions to be validated.
- Click the
Validate Voided/Spoiled Payments workflow button.
- Select a Bank Account associated with the voided/spoiled payments for which you want to validate.
- Select the top check box in the column header to validate all voided/spoiled payments or select the check box(es) next to the specific payment you want to validate.
- Click Submit. If the void transaction is successfully validated, the list updates to display a check mark in the Void Validated column and ‘Valid’ displays after the Validation Results presented below the list.
If the void transaction is not successfully validated, a reason displays in the Validation Results below the list and the list updates to display an X in the Validated column on the page.


The Print Edit & Error Listing page allows you to produce an edit and error list of all void payments.
- Click the
Print Edit & Error Listing workflow button.
- Select a Bank Account associated with the voided/spoiled payments for which you want to print.
- Select the top check box in the column header to print all void payments or select the check box(es) next to the specific payments you want to print.
- Click Show Preferences to view additional output preferences you want to display on the listing. Optionally, you can select the following check boxes:
- Include Void Source Information – the source information associated with the voided items will be included on the listing.
- Include Void G/L Distribution Information – the G/L distribution information associated with the voided items will be included on the listing.
- Click Submit. The listing(s) is generated and sent to myReports.
If needed, click Reset to return the data in the fields to the state they were in when the page was last saved.


The Post Voided/Spoiled Payments page allows you to post void transactions that have been validated and approved.
- Click the
Post Voided/Spoiled Payments workflow button.
- Select a Bank Account associated with the voided/spoiled payments for which you want to post.
- Select the check box in the first column of the row to select the voided/spoiled payment to be posted. To select all payments to be posted, select the top check box in the column header.
- Click Show Preferences
to view additional output preferences you want to display on the listing. Optionally, you can select any of the following options:
- Include Void Source Information – the source information associated with the voided items will be included on the listing.
- Include Void G/L Distribution Information – the G/L distribution information associated with the voided items will be included on the listing.
- Click Submit to post the selected voided/spoiled payments.
If the void transaction is successfully posted, ‘Posted’ displays after the transaction in the Post Results section presented below the list and the void transaction is removed from the Void Payments page. The listing is generated and sent to myReports.
If the void transaction is not successfully posted , a reason displays after the transaction in the Post Results section presented below the list on the page.
If needed, click Reset to return the data in the fields to the state they were in when the page was last saved.